1

We give useful advises to keep the device safe and to avoid data loss:

We encourage everyone to call us right away if they encounter any issues with their system or data. Our expert team always provides the best solutions to queries. If the problem can be resolved over the phone or email, we are happy to offer advice free of charge. Otherwise, customers can send their device to us, and we will return it after thoroughly resolving the issues. We also ensure that all payment-related details are clearly communicated during the call.

2

We don’t believe in obligations:

Norwich Data Recovery keeps things straightforward. We clearly explain the cost during your call, and this cost is generally fixed. There are no advance charges or obligation quotes. After inspecting the device, we inform you about the issue and proceed with the recovery process.

3

Reporting about the entire process:

We always strive to resolve issues as quickly as possible. Typically, we can deliver results within two to three business days. First, the data is securely recovered to our safest server. Then, our technicians will call and email you with a complete list of recovered files, including the full directory listing.

4

Delivering the data back:

Our top priority is client satisfaction. After fixing the system and recovering the data, we discuss the preferred mode of payment, whether it’s credit card, debit card, online transfer, or cheque—we’re flexible. Once full payment is received, we create backup data on the requested media and deliver it via courier the next day. Typically, data recovery is completed within two to three days. After the job is done, our customer service team follows up with a phone call and email, providing screenshots and a directory listing of the recovered data.

Why Choose Norwich Data Recovery?

  • Fixed pricing on recovery (You know what you are paying - no nasty surprises).
  • Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
  • Memory card chip reading services (1st in the UK to offer this service).
  • Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
  • Our offices are 100% UK based and we never outsource any recovery work.
  • Strict Non-disclosure privacy and security is 100% guaranteed.